Something's wrong. Let's fix it.
Most answers are below. If yours isn't, there's a human at the bottom of the page. One human. Be nice.
Getting started
What does my PC need?
Windows 10 or 11 (64-bit), 8 GB of memory, about 2 GB of disk, and the internet. No other software. The full list.
Windows says it "protected my PC"
From us, yes. Click More info, then Run anyway. The app isn't signed by Microsoft yet, so Windows is being careful. If the message names Smart App Control, see the setup guide.
How do I connect my league?
Open the app, click Connect a league, choose ESPN or Sleeper. ESPN: sign in inside the app. Sleeper: type your username. Every step, with what to click.
Does it work with Yahoo? NFL.com? My office spreadsheet?
ESPN and Sleeper. That's the list. Yahoo is built and waiting on Yahoo's paperwork.
Money
I paid, and the pages are still locked
In the app, click ⚙ at the top right, then Sign in, with the email you paid with. Then click I've upgraded: check again on any locked page. Your account page shows your plan.
How do I cancel?
Account page › Manage billing › cancel. Two clicks. You keep Pro until the end of the month you've paid for.
Can I have my money back?
In the first 7 days after your first payment, yes. Refunds.
Why was I charged tax?
Pro is sold through Link, a Stripe company, which adds the sales tax or VAT your country requires and pays it for you. The price on this site is before tax.
What's LINK.COM on my statement?
That's us. Link is the seller on your receipt.
The app
Will it change my lineup without asking?
Never. Nothing changes in your league until you click Set this lineup and confirm.
Its projection is different from ESPN's
On purpose. The app has its own model and doesn't blend in anyone else's numbers. It shows ESPN, Sleeper and Vegas beside its own, and grades all of them every week on the Track record page.
It told me to start someone and he scored 2
It happens. The app deals in chances, not certainties: a 62% call loses 38% of the time. The disclaimer says this at greater length.
The app is slow to open the first time
The first start downloads a few seasons of NFL statistics. After that it opens much faster.
Ask Claude doesn't work
It needs a Claude Pro or Max plan of your own. In the app: Ask Claude › 1. Install Claude › 2. Sign in with Claude. Everything else in the app works without it.
My stuff
What do you know about me?
Your email, your plan, and which computers the app is signed in on. Not your league, not your card. Privacy.
I got a new PC
Install the app there and sign in. Remove the old computer on your account page.
I forgot my password
Write to help@fantasy-lineup.com from your account's email and we'll reset it.
Delete my account
Cancel Pro first, then ask us. Everything goes, except payment records the tax people make us keep.
A human
Write to help@fantasy-lineup.com. Say what you clicked and what happened. A screenshot is worth a thousand "it doesn't work"s.
You'll hear back within a couple of days. Faster on Sundays, for obvious reasons.